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New Passport Funding Features Are Now Available

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Important Announcements

MyDirectPlan for Families and Individuals in Receipt of Passport and SSAH Funding

MyDirectPlan (MDP) is a free online tool designed to help you manage your Passport and Special Services at Home (SSAH) funding.

Create your free account

MyDirectPlan for Brokers and Private Service Agencies

Brokers and Private Service Agencies can now submit Passport expenses electronically through MyDirectPlan.

More Information

MyDirectPlan for Families and Individuals in Receipt of Passport and SSAH Funding

MyDirectPlan (MDP) is a free online tool designed to help you manage your Passport and Special Services at Home (SSAH) funding.

Create your free account

MyDirectPlan for Brokers and Private Service Agencies

Brokers and Private Service Agencies can now submit Passport expenses electronically through MyDirectPlan.

More Information
MDP is powered by
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MyDirectPlan is compatible across all devices. We even have a mobile app to submit on-the-go!

Electronically submit your invoices to your funding agency for reimbursement with a click of a button! You’ll have access to tools that help you to budget, stay organized, and keep your records and invoices in one safe place.

Getting Setup is Easy

Get started with creating an account and our setup wizard will guide you through the process. Create Your Account Now!

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Having problems setting up your account.

We offer live weekday support by form, email, or phone.

Contact Us

We offer live weekday support by email or phone.

support@mydirectplan.com

844-637-6371​

Monday - Friday 10:00 AM - 06:00 PM EST

Schedule a call

NEW PASSPORT FUNDING FEATURES ARE NOW AVAILABLE

No more manual budget setup. See your Passport funding balance and contact information automatically updated — all in one place.

Explore Features

WHAT’S NEW

Experience the Redesigned Dashboard

The enhanced dashboard gives you a better overview and quicker access to the information you need. 

You will get in-depth insights into your monthly submissions allowing you to track how much you used. Track expense category limits, and get the full picture – all from the dashboard.

Our favourite feature – Express Submissions lets you add and submit your expenses quickly right from the Dashboard.

AI-Assisted Receipt Scanning (Optional)

Simplify adding your expenses like never before. AI-Assisted receipt scanning will allow you to effortlessly add and submit expenses by scanning your receipts. It’s never been so easy!

You can simply upload your receipts and the AI Assist will extract the information for you. It will autofill the data with the information from your receipt – including dates, and amounts resulting in a quicker and faster submission experience.

Get In-App Notifications

Stay in the loop without getting lots of emails! Get timely updates, announcements, and account-specific reminders directly within the application. Your source for staying up-to date and informed.

YouTube Videos

Everyone likes a nice YouTube video that can walk you through the awesome features and functions in MyDirectPlan.

MyDirectPlan Youtube Channel

Get Support through the Virtual Resource Centre

Unlock instant technical answers! Navigate MyDirectPlan effortlessly with our virtual resource center – your go-to for quick solutions and seamless guidance.

Get the MyDirectPlan Mobile App

Take a picture of your receipts and submit your expenses easily from anywhere.

What Our Users Say

When you have a child or adult with special needs, you are bombarded with forms and applications for services. If you are not organized (and even if you are) it is so easy to be confused.

Kellie

MyDirectPlan User
This app is absolutely incredible, it made me feel so much more confident in my disability and made me feel more independent, especially when my mom got sick and I didn’t want her to help me anymore. It’s great they made this app and it’s so easy to use. Overall I absolutely love this app and would recommend this app to anyone. Thanks to everyone who made this app!!!

Michael

MyDirectPlan User
When the MDP mobile app was launched I used it right away! It has made managing expenses and submitting claims so much easier… Everything is easily visible in a clean, attractive interface, and it takes a minimal number of clicks to prepare a claim. Overall it’s quite intuitive. And I don’t have to go boot up a computer!

Stephen

MyDirectPlan User
MDP has the potential to contribute to overall efficiencies in receiving and processing claims and improving communication between government agencies and families thereby helping money to be directed to those who need it most – the families caring for their adult loved ones.

Stephanie

MyDirectPlan User
It will keep a record of my daughter’s life and expenses for when I will not be able to look after all of this… when I retire it will be easy for someone to check wherever they are and to continue the payments and submissions.

Bonnie

MyDirectPlan User

Frequently Asked Questions

We offer live weekday support by email or phone.

Monday – Friday
10 AM – 6 PM EST

Email us
Schedule a Call
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Passport New Features

Real Time Budget

No more manual setup. Your funding balance updates automatically — total funding, amount used, claims under review, and available balance all in one place.

Automatic Support Contact Updates

Your Support contact information will stay current automatically — including the Recipient, Person Managing Funds, Payee, Support Worker(s), and Passport Agency details.

Passport Agency & Coordinator Info

View your Passport Agency and Coordinator details all in one place.

For more information, please check our updated FAQs page

View Updated FAQs

Important Announcements!

Are you managing Passport funding? We want to hear from you!

Your feedback will help us identify opportunities to improve the Passport Program. The survey will remain open until October 2026. Take the survey with the link: https://www.surveymonkey.com/r/Passport_pmf

Updates to our Terms of Use

Our Terms of Use have been updated as of June 15, 2026. Please take a moment to review the changes. View Terms of Use

New deadline for Passport program claims

There’s now a deadline to send in your claims for reimbursement through the Passport program. You must submit all past eligible claims, up to and including the 2025–2026 fiscal year, by March 31, 2027. After that, you’ll have 12 months when each fiscal year ends to send in eligible claims. For example, if your expenses are from April 1, 2026 to March 31, 2027, you’ll need to send your claim by March 31, 2028. Click here here to get all the details.

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Nouvelles fonctionnalités du
programme Passeport

Budget en temps réel

Plus de configuration manuelle. Votre solde de financement est mis à jour automatiquement – le financement total, le montant utilisé, les demandes en cours d’examen et le solde disponible sont regroupés au même endroit.

Mises à jour automatiques des coordonnées

Vos coordonnées seront mises à jour automatiquement, y compris celles du bénéficiaire, du gestionnaire des fonds, bénéficiaire du paiement, préposé(s) aux services de soutien et de l’organisme du programme Passeport.

Coordonnées de l’organisme et du coordonnateur du programme Passeport

Consultez les détails de votre organisme et du coordonnateur du programme Passeport en un seul endroit.

Pour plus d’informations, veuillez consulter notre page de la FAQ mise à jour

Consultez la FAQ mise à jour

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